Learn why our clients rely on us
When your staff needs support. We are here for them.
Achieving More Together
Meet and get to know your IT team and the engineer who will understand your company,
tech environment and reduce your pain points.
Ensuring you never have to explain yourself all over again to someone new.
Layers of support:
Preventative Support
Data Back Ups and Patching
Monitoring Unusual Network Activity
Organizing Systems for Maximum Efficiency
On-Call Support
Real person, 24/7, 90 min or less response time
Attentive engineer, hears and works towards a solution and follows up
Client Liaison, direct communication channel and translator of tech speak
Returning you back to work as soon as possible.
We never leave you to deal with tech alone, whether that’s talking to third party vendors for you or helping you learn how to use a new application.
Tailored IT Support and Services
NI-Tech Care
Our premium service with our dedicated local team includes onboarding and offboarding users and direct support to your users. We support your computers and manage their computer protection software.
Services we also provide:
- Zoom room/Hybrid conference room set-up
- Wifi survey of your office space
- New office design and configured to your specific needs
- Offsite and mobile employees: communication systematization
IT Assessments
We want you to forget about your daily tech. Assessments are a preventive measure, leading to less interruptions and improved workflow.
- Back-Up Assessment: recovering unintentional data deletion
- Security Assessment: identifying entry points risks
- Network Assessment: optimizing your network and configuring it to your business needs
Small Business IT Consulting
We understand Small Business and your passion behind your work. We listen to assist you in maximizing resources. We work to understand what growth cycle you are in and what changes need to take place to get you to that next level.
We look at how the right technology can propel your business forward. Supporting you in this process by:
- Annual IT budgeting
- Annual cyber insurance review
- Technology alignment meeting
- Project Management
- Cloud infrastructure Design
